Refund Policy

Thank you for choosing Doctress for your event needs. We strive to provide excellent service and ensure your satisfaction with every booking. Please take note of our refund policy outlined below:

  1. No Refunds After Payment: Once payment has been made for an event booking, refunds will not be issued under any circumstances. This policy applies to all bookings, regardless of the reason for cancellation or change in plans.
  2. Cancellation Policy: While we understand that unforeseen circumstances may arise, including personal emergencies or scheduling conflicts, we regret that we cannot offer refunds for cancelled bookings. It is the responsibility of the customer to carefully consider their booking before making payment.
  3. Booking Modifications: In some cases, we may be able to accommodate modifications to your booking, such as changing the date or transferring the booking to another individual. However, such modifications are subject to availability and may incur additional fees. Please contact our customer support team for assistance with booking modifications.
  4. Event Cancellations by Organizer: In the rare event that an event is cancelled by the organizer, customers will be notified promptly, and alternative arrangements may be offered, such as rescheduling the event or receiving credit towards future bookings. Refunds will only be issued if expressly stated by the organizer.
  5. Refund Exceptions: Our refund policy is firm, and exceptions will not be made for any reason, including but not limited to dissatisfaction with the event, changes in personal circumstances, or failure to attend the event.
  6. Contact Us: If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your experience with [Your Event Booking Website] is as smooth and enjoyable as possible.

By making a booking through Doctress, you acknowledge that you have read, understood, and agreed to our refund policy.

Thank you for your understanding and cooperation.

Doctress Management